Training and Other Events

Build your skills

The Office of Conflict Resolution and Dialogue Programs (CRDP) develops and coordinates personalized workshops, discussions, and programming designed to provide the knowledge, skills, and tools for individuals to work across differences. CRDP welcomes opportunities to collaborate with others to develop and provide such programming.

To receive notice of training opportunities and other events, email

Past workshop offerings

  • Achieving Effectiveness through Negotiation
  • Conflict Resolution and Civil Discourse
  • Conflict Resolution for Supervisors
  • Creating Safe Spaces to Discuss Difficult Issues
  • Fostering a Civil Work Environment
  • Ground Rules for Civil Discourse and Dialogue
  • Interpersonal Dynamics of Conflict (Conflict Styles)
  • Listening with Our Ears, Eyes, and Heart
  • Managing Conflict in Interpersonal Relationships
  • Managing Critical Conversations with Respect, Civility, and Tact
  • Mediating Conflicts for Yourself and Others
  • Responding to Difficult Customers
  • Tools and Practices for Responding to Micro-Aggressions and Other Incivilities
  • Working with Difficult People

Want more information?

Contact us